Refund and Returns Policy

Welcome to Pavithravanam!
By accessing or using our website (https://pavithravanam.in/) and services, you agree to comply with the following terms and conditions:

Contact Us
For questions regarding these terms, you can reach us via WhatsApp or email at pavithravanamnaturals@gmail.com

Products and Services
Pavithravanam offers organic vegetables, fruits, dairy products, and related items. All products are carefully sourced and produced following sustainable farming practices.

Orders and Payments

All orders are confirmed only after successful payment via Razorpay or other supported payment methods.

Prices are subject to change without prior notice.

Account Responsibility

Users may need to create an account for certain services.

You are responsible for maintaining the confidentiality of your account information.

Refunds and Returns

Perishable items like vegetables, fruits, and dairy products are non-returnable.

Refunds or replacements are provided only in case of damaged or incorrect items, as per our support policy.

Limitation of Liability
Pavithravanam is not liable for indirect losses or damages arising from the use of the website or products.

Governing Law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Erode, Tamil Nadu.

Shipping Policy – Pavithravanam

Delivery Information
Pavithravanam ensures timely and safe delivery of organic products to your doorstep.

  1. Delivery Areas
    • We deliver D2C (Direct-to-Customer) within Erode and nearby regions.
    • For specific requests outside our usual delivery zones, please contact us directly.
  2. Order Processing
    • Orders are processed within 24 hours of confirmation.
    • Delivery times may vary based on location and availability of products.
  3. Shipping Charges
    • Standard delivery charges are applied as per the order and location.
    • Any special shipping requirements will be communicated at checkout.
  4. Packaging
    • We use eco-friendly and safe packaging to ensure product quality during transit.
  5. Delivery Issues
    • Pavithravanam is not responsible for delays due to unforeseen circumstances (weather, transport delays, etc.).
    • For missing or damaged items, please contact our support team immediately for resolution.
  6. Contact for Shipping Queries
    Reach out via WhatsApp or email at pavithravanamnaturals@gmail.com for all shipping-related questions.